Hillcrest Water Department

Billing Info Water Rates Water Usage Info Water Quality Report

Recent Water Discoloration

Updated 2/23/2018

The repairs to the well have been completed! There may be some discoloration  this weekend from the startup and testing procedures we have performed, but the discoloration should be behind us. Please let us know if you see anything after this weekend. Hopefully the temperatures will not cause any more breaks and we can be back to normal operation. Thank you for your patience. We know it has been an inconvenience for all that experienced it. We do plan to flush hydrants in the spring as usual. The exact dates have not been determined.  Look for the signs or more info on the website. Thanks again.  

Hillcrest Water Department  2/23/2018


     Ever wonder where rainwater ends up that flows down into storm drains lining our roads? How is this stormwater runoff connected to the quality of our drinking water? Educating the public on this important issue is one goal of New York State Department of Environmental Conservation’s Phase II Municipal Separate Storm Sewer System (MS4) Program. On Wednesday May 19th, the Broome-Tioga Stormwater Coalition invites all those interested to come hear and comment on the Coalition’s progress on meeting requirements designed to identify, control and reduce pollutants in stormwater runoff from rain events. This is important because stormwater runoff from rain events and water from snow melt drains into the Susquehanna River and the aquifer (ground water) that lies underneath, which is the drinking water source for all municipally operated water systems as well as private wells in Broome and Tioga counties.

     In most of the Greater Binghamton area, storm sewer infrastructure (storm drains connected by underground pipes), separate from sanitary sewer,conveys stormwater from our roads and discharges water eventually into the Susquehanna River untreated. In other words, contaminated rainwater runoff could likely lead to contaminated drinking water in our homes.

     The Broome-Tioga Stormwater Coalition’s MS4 Stormwater Annual Report illustrates the progress made on reducing pollution and contamination in stormwater by conducting various activities categorized in 6 major components, or Minimum Control Measures that are required in the program: Public Education and Outreach, Public Involvement and Participation, Illicit Discharge, Detection and Elimination, Construction Site Stormwater Runoff Control, Post-Construction Site Runoff Management, and Pollution Prevention/Good Housekeeping for Municipal Operations. Drive down any street in the City of Binghamton, and you will see one example of an activity that counts toward satisfying these requirements –the storm drains have been embossed with steel markers saying No Dumping – goes to river. In the Woodwinds development in Apalachin, a boyscout troop stenciled with paint this same message onto that neighborhood’s storm drains. Additionally, the City of Binghamton redesigned Kennedy Park last year. They used permeable pavers (instead of pavement or concrete) for walkways and the staging area to view and hold events around the monument dedicated to President Kennedy’s philosophies. These permeable pavers represent something in the stormwater world called “Low Impact Development” – a best practice that is designed to retain stormwater or rain longer so it can percolate into the ground rather than running off directly into our water bodies. This project involved the installation of 5,700 square feet of Unilock Eco-Prioria pavers. And underneath the permeable pavers is a partial infiltration system that will retain rainwater on-site during most storm events, prevent its discharge into the City’s storm sewer system.

     Other stormwater-related activities occurring during the past reporting year were stream clean ups and household hazardous waste collections held in both counties, which annually result in the cleanup of tons and tons of waste that otherwise would contaminate our streams and the Susquehanna River. Tioga County also held a separate tire collection, taking in 130 tons of tires.

    Next year the coalition will focus on municipal practices and opportunities for sound stormwater management in daily operations. The Broome-Tioga Stormwater Coalition’s Annual Report can be found on the BTSC’s website, www. BroomeTiogaStormwater.com. The Broome-Tioga MS4 Annual Report public meeting will take place on Wednesday, May 19th at 3:00 PM in the Boardroom at the Town of Union 2nd floor of Town Hall, 3111 E. Main Street, Endwell. Broome-Tioga Stormwater Coalition officials will be taking your comments. For more information on the Broome-Tioga MS4 Stormwater Annual Report or program, contact Dee Golazeski, Town of Union Code Enforcement at 786-2921 or dgolazeski@townofunion.com.



     Since there will be only one town newsletter this year, this article will include items of interest for all seasons. 

     Our new water truck with the integral plow system was of great use during the winter months keeping the fire hydrants and water department driveways clear.  We plan to get many years of use out of this new asset for the benefits of the water systems and its users.

     Throughout the year, it is always a good idea to check your household water components for leaks of any kind that can waste water.  Even small drips can really add up.  A single faucet dripping once every 3 seconds can waste up to 700 gallons of water in a year (http://ga.water.usgs.gov/edu/sc4.html)! Imagine the volume if we have dozens of houses each with a few small dripping leaks.  Every gallon of water used in the system costs money to treat, pump, and deliver to our users.  If every water customer regularly checks for, and fixes these leaks quickly, it can save both on water bills as well as the water department budget. So, thank you in advance for helping us out.

     Our pump replacement project has started with the engineering firm looking for potential sources of grant money to help cover some of the cost.  Since the project is both an improvement to infrastructure and will provide future energy savings, we think it should be an excellent candidate for grant money.  Of course, given the current state of budgets at both the state and federal levels, nothing is certain.  We will keep the community up to date with progress of this important project.

     When fall arrives, please remember to check the space where the water lines enters your home to be sure it will remain warm enough to avoid freezing.  Keeping the entry space free and clear to a warm area of the house can save a lot of time, aggravation, and money.

     As always, if you experience a water problem, please give us a call at 724-3786.  Thank you.

Rick Pray, Councilman
Dave Grunder, Water Operator


Hillcrest Water District #1 Annual Quality Report  

The annual Water Quality Report is available by May 31. Click here to view most recent report.

Additional copies of the report will also be available at the Town Hall at 44 Park Street, Port Crane, and the Fenton Free Library at 1062 Chenango Street, Hillcrest.


Domestic Water Usage - each person uses 77 gallons of water on the average day for indoor domestic purposes.  Here are figures describing typical water consumption:

Type of Use Non-Conserving Use Gallons
Toilet flushing   5-7
Washing Hands Tap running 2
Leaking Toilet   24
Shower 5 minutes 25
Bath Full 35
Brush Teeth Tap running 10
Shaving Tap running 20
Dish Washing by hand Tap running 30
Automatic Dishwasher Full cycle 16
Washing machine Full cycle, top level 60
Outdoor Watering per minute 10

(From "Water conservation at Home" - Assemblyman Mel Miller)



February 10th due March 10th

June 10th due July 10th

October 10th due November 10th

For billing questions please contact Mike @ (607) 648-4800 ext. 115.


January 15th due February 1st

May 15th due June 1st

September 15th due October 1st


Minimum Bill:   $51.00, includes up to 1,000 cu.ft. (approx. 7480gal.), 
and $2.00 per 100 cu.ft. thereafter

updated 02/25/2018 gh